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Returns and Exchanges

RETURNS & EXCHANGES POLICY


We want you to be completely satisfied with your Cooper Place product. Please see our returns and exchanges guidelines below.


UNUSED PRODUCTS

We will gladly refund or exchange any new, unused product with all labels and in original packaging within 30 days of purchase.


Please contact hello@cooperplacebaby.com to request approval for a return or exchange.


Shipping is non-refundable. If you receive a refund, shipping will be deducted from your original payment.


After 30 days, products cannot be returned for any reason.


USED PRODUCTS

Refunds and exchanges on used items are only allowed for manufacturer defect. Snags or stains due to use cannot be exchanged.


After 30 days, products cannot be returned for any reason.


SHIPPING

We will ship to the address provided by the customer at the time of checkout. We are not responsible for packages delivered to an incorrect address.  Please ensure your order details and shipping address are correct before completing purchase.